Dealing with resistance: the 4 + 2 method
We’ve all lived this before. Sally, the manager, asks her employee Gary to prepare a market analysis report for next week. Gary moans and says he doesn’t think he can do it by then . . . too much work...
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Leadership Makes a Difference–at Every Level
In the US Federal Government, as many studies have also shown for private industry, leadership–especially at the senior level–is the primary factor around how employees view their workplace. This comes...
View ArticleFour Styles Of Communication
In the book Straight Talk: Turning Communication Upside Down for Strategic Results, Eric Douglas describes four different communication styles: the director, expresser, thinker and harmonizer. Each...
View ArticleEmbracing Managerial Training
I love data. I’m naturally drawn to articles that feature statistics, which is probably why I tend to quote them often. With that in mind, I found this encouraging stat the other day: A recent poll of...
View ArticlePraise their Process Over their Competence
The name and work of Carol Dweck keeps coming up in discussions among experts in cognitive development. I wrote a review of her important book, MindSet. In it she talks about two fundamental mindsets...
View ArticleVision Busters
Vision is the world’s most desperate need. There are no hopeless situations, only people who think hopelessly. – Winfred Newman As the story is told, about 350 years ago, a shipload of travelers landed...
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Great By Choice
The Great Jim Collins is at it again. The author of “Good to Great” and “Built to Last” has brought us another installment in his collection of business and leadership development owner’s manuals. In...
View ArticleSummer Brain Drain: How to Keep your Staff Refreshed
We may have conflicting views on politics, movies, and choice of beer, but when it comes down to it, the whole country can agree on one thing – it’s hot outside. Living in Colorado, I’m not quite as...
View ArticleAn Organization Devoutly to be Desired
We all fantasize but the object of our fantasy is seldom an organization, an ideal one, the one we would create for us to work in if we were king. Of course, if we were king–or queen–we wouldn’t be...
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